Turnaround for made-to-order is 6-8 weeks.
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Return and Warranty Policy

Refund Policy:
*Refunds and/or adjustments may be made for items that arrive with major, obvious flaws in craftsmanship, if notified within 48 hours of receipt of product.
*Refunds and/or adjustments may be made for items that have faulty craftsmanship, when used for their intended purpose and cared for following the provided care instructions, within 1 month of receipt of product.
*Requests for refunds after your order has been started will be subject to a 5% restocking fee.
*New, unused items may be returned in their original condition; buyer pays all shipping charges; item will be subject to a 15% restocking fee.
*No refunds will be granted for personalized or special requests, unless it is defective.
*All other refunds and adjustments will be made on a case-by-case basis.


Warranty Info:
Snaps and elastics on Owl Be Green diapers will be covered by a full 6 month warranty, and 1-year limited warranty. During the first 6 months after purchase, Owl Be Green will replace snaps and elastic that become worn or damaged during normal use and care, for no cost to the customer. After six months and up to 1 year, Owl Be Green will replace snaps and elastic that become worn or damaged during normal use and care, for the cost of shipping both ways.